Delivery and Return Terms

Delivery

• Our products are entirely virtual and delivered instantly after purchase through our website.
• After the purchase is completed, the customer can access and start using the purchased package.
• The delivery time is less than 1 minute unless there is any technical issue.

Returns

• Our customers can return the packages they purchased within 7 days without providing any reason.
• For the return process, customers can create a "Return Ticket" on our website or contact our customer services.
• After the return process is completed, the customer's full payment is refunded within 7 days.

Return Requirements

• The products must be returned with their invoice or receipt.

Return Process

• Customers can create a "Return Ticket" on our website with the invoice or receipt of the product they want to return, or they can contact our customer services.
• After submitting the return form or contacting our customer services, the customer will be provided with a return code.
• After the returned package is checked, the customer's full payment is refunded within 7 days.

Others

• Prices of products on our website are subject to change without prior notice.
• Products on our website are limited by stock availability.

Questions and Answers

Q: How can I return the products?

A: You can create a "Return Ticket" on our website or contact our customer services to return the products.

Q: Who pays for the return shipping fee?

A: As the products sold on our website are virtual, no shipping fee is applied.

Q: I have returned my product, when will I get my refund?

A: After the returned packages are checked, your payment will be refunded within 7 days.