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Digital service agreement

Distance Sales Agreement

The standard agreement covering the electronic sale and delivery of Kladim subscriptions.

Notice: The agreement generated and confirmed at the time of purchase, with the applicable customer, plan, price and date details, is the governing version.

1. Parties

Seller / Service Provider

Title: FARZANEH ABDOLLAHPOUR DEHSHAL (Kladim Cloud Backup)
Address: Necip Fazıl Kısakürek Mah. Yunus Emre Cad. No: 71 İç Kapı No: 2 Esenyurt/İstanbul, Türkiye
Tax Office / No: Esenyurt Tax Office – 99516786898
Email: info[at]kladim.com
Registered e-mail (KEP): farzanehabdollahpour.dehshal[at]hs09.kep.tr

Buyer / User

The name or title, address, email, transaction date and order details declared at the time of purchase.

2. Subject of the agreement

This agreement governs the rights and obligations of the parties regarding the sale and delivery of the digital cloud backup service ordered electronically through Kladim.

3. Delivery and performance

The service is activated electronically on the user's Kladim account once payment is successfully completed. There is no physical delivery or shipping.

4. Right of withdrawal

For digital services whose performance begins immediately in electronic form, the withdrawal-right exceptions under applicable law may apply, provided the consumer's prior consent has been obtained. Mandatory consumer rights arising from a defective service remain reserved.

5. License and security conditions

The service is provided together with the applicable end-user license terms. The user is responsible for safeguarding their encryption keys, account access, and the lawfulness of their own data.

6. Disputes and entry into force

For consumers, the legislation on the competent consumer arbitration committees and consumer courts applies. In commercial relationships, the jurisdiction terms specified in the agreement apply. The agreement enters into force on the date of electronic confirmation.

Last updated: 14 Ağustos 2026

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